Loom Lush – Terms & Conditions

Last Updated: October 30, 2025

Welcome to Loom Lush (https://loomlush.com). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our website.

1. General Information

Loom Lush is an online apparel and lifestyle brand offering premium-quality garments and fashion accessories. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our related policies (Privacy Policy, Shipping Policy, and Refund & Return Policy).

2. Use of the Website

  • You agree to use our website for lawful purposes only.
  • You must not use the website in any way that could harm, disable, or disrupt its operation, or interfere with other users’ experiences.
  • All content on this website—including images, text, designs, logos, and product descriptions—is the exclusive property of Loom Lush and is protected under copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

3. Account Creation & Security

  • To make a purchase, you may create an account on our website. You must provide accurate and complete information during registration.
  • You are responsible for keeping your account details and password confidential.
  • Loom Lush is not responsible for any unauthorized access to your account resulting from your failure to maintain confidentiality.
  • Please notify us immediately if you suspect any unauthorized use of your account.

4. Product Availability

  • We make every effort to keep our product listings accurate and up to date. However, availability may vary depending on stock levels.
  • In the event that an item becomes unavailable after your order is placed, we will notify you promptly and provide the option to modify or cancel your order.
  • Depending on stock location, orders may be shipped from our warehouses in Sialkot (Pakistan) or Dubai (UAE) to ensure timely delivery.

5. Pricing & Payment

  • All prices listed on our website are shown in the relevant currency and are subject to change without prior notice.
  • We accept multiple secure payment methods, including credit/debit cards, PayPal, bank transfers, and other available options.
  • Any customs duties, import taxes, or local fees applied by your country are the responsibility of the buyer.
  • Prices displayed on the website exclude shipping and handling charges, which are calculated at checkout.

6. Shipping & Delivery

  • We offer worldwide shipping. Estimated delivery time for most orders is 4–7 business days after dispatch, depending on your location.
  • For international orders, delivery time may vary due to customs procedures or local courier policies.
  • Please refer to our [Shipping Policy] for complete details on shipping methods, delivery timelines, and potential customs charges.

7. Returns & Refunds

  • We want you to love your purchase! If you are not fully satisfied, you may return or exchange items in accordance with our Refund & Return Policy.
  • Returned items must meet the eligibility criteria outlined in our policy.
  • Refunds will be processed once the returned product is received and inspected by our team.

8. Privacy & Data Protection

  • Loom Lush values your privacy and takes every measure to protect your personal data.
  • Please read our Privacy Policy to learn how we collect, use, and safeguard your information.
  • By using our website, you consent to the data practices described in our Privacy Policy.

9. Limitation of Liability

  • Loom Lush is not liable for any indirect, incidental, or consequential damages that may result from the use of our website or products.
  • We are not responsible for delays, losses, or disruptions caused by events beyond our control, such as natural disasters, courier delays, or technical failures.
  • Our liability in any circumstance is limited to the amount paid by you for the product or service in question.

10. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of Pakistan.
  • Any disputes arising from or related to the use of our website or services shall be resolved through binding arbitration in accordance with applicable laws.

11. Changes to Terms & Conditions

  • Loom Lush reserves the right to modify or update these Terms at any time.
  • Any changes will be posted on this page with a revised “Last Updated” date.
  • Continued use of the website after such updates constitutes your acceptance of the new Terms & Conditions.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Loom Lush
📧 Emails:

📞 Phone: +92 326 1071975

🏠 Address:
Pakka Garha, House Number 18, Block B, Mohalla Mag Town, Sialkot, Pakistan